Bulk SMS Service for E-commerce Industries
E-commerce is one of the fastest-growing industries in India. People have started selling their products online and giving huge competition to the offline market. Today everything is available online and there are so many sellers that we cannot even count. People are using every possible tactic to promote their businesses.
The fast-growing industry needs a fast result-providing channel and when we say fast channel then only one name comes to mind which is Bulk SMS Service. Many of the E-commerce industries already use Bulk SMS services to keep the track of delivery status, create promotions, Send updates and many more. There is very heavy usage of SMS in the E-commerce industry.
SMS can also get integrated into your ERP or CRM to generate automated Bills, Invoices and Reminder updates. You can easily keep track of interested and existing customers and maintain your business seamlessly. Being an E-commerce company, you would be having bulk size data of mobile numbers to whom you can send an SMS which contains discounts and offers. Concentrating on repeated customers is always better as they know your services.
Let us See Some of the Uses and Example Templates of SMS that are useful for an E-commerce Company’s Promotion and Updates:
- Welcome Message
Create a welcome message to invite your audience. This message will automatically be sent to customers who are new to your website or application. Give them a welcome offer of some discount on their first purchase and grab their attention.
👉For Example:
👋Hey,
You are most welcome to preeza online. Get a 10% discount on your first purchase.
Click here to explore: www.preezaonline.com/home
- Delivery Updates
Create a separate message to maintain online delivery updates. Being an E-commerce company, you need to give your customer active tracking of their placed order. This helps in maintaining trust among the customers that their ordered product will reach safely in their hands.
✅Here is the cycle of order delivery that the e-commerce industries should acquire using Bulk SMS service:
- Order Placed
Send a message to confirm that the order has been placed.
👉For Example:
👋Hello Nirmal,
Your order has been successfully placed and it will be delivered by the 5th of December.
Track your order: www.preezaonline.com/track
- Dispatched:
Send a message about an order dispatch and the tentative delivery date.
👉For Example:
Your Order has been dispatched from Bangalore and is expected to get delivered at [Add Date]
Track your order: www.preezaonline.com/track
- Shipped:
Send a message to update that the order has been shipped to the customer’s nearest address and will be out for delivery shortly.
👉For Example:
Your order has shipped to Pune’s facility and will be delivered to your address shortly.
Track your order here: www.preezaonline.com/track
- Out for delivery:
Send a message that the order is out for delivery and the contact details of the delivery person and also send an OTP to confirm that the order is being received by the right person.
👉For Example:
Your order is out for delivery and will be at your doorstep between 09:00 AM to 06:00 PM. Tell the OTP 999354 to the delivery agent before receiving the order. You can contact him at +9179744*****
- Order Delivered successfully:
Once the order gets delivered then send a message to the customer’s number that the order has been delivered successfully with the feedback form.
👉For Example:
Our order has been delivered successfully. Hope you like our service, please take a minute to fill up this feedback form and tell us how we can improve. Click Here: www.preezaonline.com/feedback
- Promotional Message
E-commerce companies have a huge database of numbers because once a customer visited their website or application then they are the customers. Create an SMS campaign by adding an attractive discount and a web link that will directly help the customer to see the product.
👉For Example:
All new stock of winter wear is now available. Get a 15% instant discount on every purchase.
Avail the offer now: www.preezaonline.com/home
- Birthday Offers
Keep track of your customer’s data and set an automated variable-based SMS template. Wish them on their special days like birthdays and anniversaries. Give them some offer or discount as a gift.
👉For Example:
👋Hello Rakhi,
Pressa wishes you a very Happy Birthday and offers you a flat 40% discount on any of your purchases.
Click Here: www.preezaonline.com/home
- Feedback and referrals
Get a better knowledge about your product and service by taking feedback from the customers, including the product’s quality, application speed, delivery status, return issues, etc. On the other hand, add a referral discount coupon for the customer and update that if they share the app with their friends and family, they can avail of an attractive discount. Create an automated SMS template that should reach every existing customer who has recently bought something from your e-commerce website or application.
👉For Example:
👋Hello Nirmal,
Your feedback matters a lot. Please take a minute to share your feedback on our product. Also, share the app with your friends to get a 50% discount on your next purchase.
Click here: www.preezaonline.com/feedback&referral
Bulk SMS service will be beneficial for E-commerce industries for promotion and updates. Online services or products need trust building and for that SMS service can provide the best results. This provides more than 90% of the open rate and if using 👉WebXion’s advanced service panel you can track everything seamlessly. Clear all your remaining doubts from our experts by calling on this number +918657215533.
