Your Trusted CPaaS Company -
We are RCS Business Messaging associated Partner of Google in India.
WebXion is proud to lead the shift from traditional SMS to intelligent, interactive, and immersive RCS Business Messaging. The future of communication is here—and we’re delivering it today !
- 1. Higher Customer Engagement
RCS messages have 4x higher conversion rate vs SMS because of:
- Interactive Elements
- Visually Rich Content
- Easy-to-Click Buttons - 2. Build Strong Brand Identity
Your brand elements (logo + color + verified name) appear directly in the SMS inbox.
- 3. App-Like Experience Without App
Customers do not need to install any new app — RCS works directly on their phone.
- 4. Better Delivery & Read Receipt Tracking
Get insights like:
- Delivered
- Read
- Replied
- Clicked Much more advanced than normal SMS reporting. - 5. Secure & Verified
Reduces phishing attacks and spam because messages come from a Verified Business Sender.
Rich Communication Services (RCS) for CPaaS Messaging Platforms
Rich Communication Services (RCS) is the next generation of business messaging, designed to upgrade traditional SMS with rich, interactive, and visually engaging communication. Delivered directly within the native messaging inbox, RCS offers app-like experiences such as images, videos, carousels, suggested replies, and call-to-action buttons—without requiring users to download any additional apps.
As part of a modern CPaaS (Communications Platform as a Service) offering, RCS enables businesses to launch branded, verified, and scalable messaging campaigns across Android devices supported by Google and leading telecom operators. Through a CPaaS platform, brands can manage RCS messaging alongside SMS, WhatsApp, and other channels, helping improve customer engagement, response rates, and personalized communication across industries.
Onboarding Process for RCS Account
RCS Business Registration
The first stage is registering your business entity for RCS messaging. And configure Brand Profile along with Brand Logo in Google.
Approval from Google RCS Team
The RCS registration request is forwarded to: Google RCS Team. And they validate: Business legitimacy, Use-case type, Messaging policy compliance
Technical Setup & Configuration
Once approved, the technical integration is configured. Includes: RCS messaging route activation, Platform setup, Fallback routing.
Go-Live & Campaign Launch
Before going live, a test run is performed. by Sending sample RCS messages, Checking media rendering, Buttons, Call actions & links.
Why Businesses Prefer RCS Over Normal SMS ?
| Feature | SMS | RCS |
|---|---|---|
| Character Limit | 160 | Unlimited |
| Media Support | No | Yes |
| Buttons | No | Yes |
| Brand Logo | No | Yes |
| Verified Sender | No | Yes |
| Read Receipts | No | Yes |
| Carousel / Rich Cards | No | Yes |
At WebXion, we deliver next-generation communication solutions that help businesses connect with customers in smarter, more engaging, and more meaningful ways. As an official RCS (Rich Communication Services) provider and trusted CPaaS company, WebXion brings the future of business messaging by combining the reach of SMS with rich media, interactivity, and verified brand identity.
With RCS messaging, businesses can share high-quality images, videos, carousels, action buttons, brand logos, and interactive chat journeys directly inside the user’s default messaging app—without any additional downloads. This creates an app-like experience that drives higher engagement and better customer response.
As a leading CPaaS provider offering SMS, Voice, WhatsApp API, and RCS solutions, WebXion delivers:
✔ Google-verified RCS Business Messaging
✔ Branded Sender ID with logo, colors & verification badge
✔ Interactive campaigns with buttons and carousels
✔ Dynamic rich media templates
✔ Real-time delivery, read receipts & engagement analytics
✔ Seamless fallback to SMS for 100% reach
✔ End-to-end onboarding, template support & campaign execution
WebXion’s RCS platform is designed to help businesses boost customer engagement, increase conversions, and build a strong digital brand presence through visually rich and conversational messaging.
By choosing WebXion as your CPaaS and RCS messaging partner, you gain access to robust infrastructure, enterprise-grade security, and 24/7 technical support, ensuring every message delivers impact and value.
Why Choosing Us
WebXion is a leading RCS Service Provider in India, enabling businesses to tap into Google powerful ecosystem for sending Rich Media Content at cost of SMS Service.
Why Choosing Us
WebXion is a most afforable RCS Service Provider in India, enabling businesses to tap into Google powerful ecosystem for sending Rich Media Content at cost of SMS Service and features of WhatsApp Messages.
Migrate RCS Account to WebXion
We ensure smooth and hassle-free activation of your RCS Account to the WebXion platform, simply fill out the form below, and our team will get in touch with you shortly.
Save Money Migrate your RCS Account to WebXion
We ensure smooth and hassle-free activation of your RCS Account to the WebXion platform, simply fill out the form below, and our team will get in touch with you shortly.
Explore Our Latest RCS Business Messaging Articles and Insights
Have some questions in mind ?
Frequently Asked Questions
- 1. What is RCS ?
RCS (Rich Communication Services) is an upgraded messaging technology that enables brands to send interactive, rich-media messages like images, buttons, carousels, and verified sender IDs, creating an app-like experience inside the messaging inbox.
- 3. Why should businesses use RCS ?
RCS delivers higher engagement, better conversions, and a premium branded experience with verified sender IDs, making communication more trusted and interactive.
- 5. Does the user need to install any app for RCS ?
No. RCS messages work directly inside the default Messages app on Android devices—no separate app is required.
- 7. What is a Verified Sender ID in RCS ?
It shows your brand name, logo, color theme, and verification badge, ensuring authentic and trustworthy communication.
- 9. Is RCS two-way interactive ?
Yes. Customers can reply using quick response buttons, text replies, and interactive actions.
- 11. Can RCS has e-commerce style product listing ?
Yes. Brands can send product cards, catalogues, pricing, and buy-now buttons, similar to a mini-app experience.
- 13. Can we track message delivery and engagement ?
Yes. RCS supports:
- Delivery receipts
- Read receipts
- Button click tracking
- Interaction analytics - 15. Can RCS messages contain buttons for actions?
Yes. Buttons can trigger:
- Website visits
- Call actions
- Map navigation
- App download
- Payments
- Chat replies
- 2. How is RCS different from SMS ?
SMS supports only plain text, while RCS supports rich content such as images, videos, buttons, carousels, branding, read receipts, and suggested replies—making campaigns more engaging.
- 4. Is RCS supported on all mobile devices ?
Most Android smartphones support RCS. iPhones currently do not support RCS, but global industry adoption is increasing rapidly.
- 6. What types of content can be sent via RCS ?
You can send:
- Images & videos
- GIFs
- Carousels
- Call-to-action buttons
- QR codes
- Location share
- Suggested replies
- Product catalogs - 8. Can RCS improve campaign conversion rates ?
Yes. RCS messages have 3–5x better engagement compared to SMS due to their rich and interactive layout.
- 10. Is RCS more expensive than SMS ?
RCS is priced little higher due to its rich features but delivers significantly better ROI through improved engagement and conversions.
- 12. How does fallback SMS work ?
If the user’s device or network does not support RCS, the system automatically sends a branded SMS or WhatsApp or Voice Call based upon failover option enabled for the campaign, ensuring upto 100% reach.
- 14. How long it takes to do RCS Account Activation ?
Typically 3–5 working days, depending on Google verification and brand approvals.
- 16. Is RCS secure ?
Yes. RCS uses Google’s secure infrastructure, verified sender IDs, and encrypted communication channels for enhanced security and trust.
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