Summary - AI chatbots capture and qualify leads 24/7 by engaging website visitors in real-time conversations, collecting contact details through conversational forms, asking
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Summary - IT companies use SMS notifications for system downtime alerts because they provide instant, reliable communication during critical outages. When monitoring tools
Summary - Property developers use SMS alerts for new launch promotions to instantly notify potential buyers about pre-launch registrations, launch-day offers, price benefits,
Summary - The primary reason brands are shifting to the WhatsApp Business Platform in 2026 is simple: it combines high engagement, verified trust,
Summary - The best CPaaS and telecom providers for business growth in 2026 are platforms that combine reliable telecom infrastructure, API-driven messaging and
Summary - An AI chatbot is a software system that uses artificial intelligence—primarily natural language processing (NLP) and machine learning (ML)—to understand customer
Summary - RCS (Rich Communication Services) is emerging as one of the most effective customer engagement channels because it delivers rich, interactive, and
Summary - CPaaS (Communications Platform as a Service) is considered the mother of all deals for scalable communication because it enables businesses to
Summary -AI chatbots improve response time by delivering instant, 24/7 replies, handling thousands of conversations simultaneously, and routing complex issues to the right
Summary - The WhatsApp Business Platform, officially provided by Meta, uses a conversation-based pricing model. Businesses are charged per 24-hour conversation window, not
