Your Trusted CPaaS Company -
We are Official Meta Partner for WhatsApp
Business API Solution.
As a Official Partner of Meta, we are enabling businesses to tap into Meta’s powerful ecosystem for WhatsApp Official API service and customer-engagement solutions.
-
1. Official WhatsApp API Integration
WebXion provides a verified and secure connection to the official WhatsApp Business API, ensuring compliance with WhatsApp policies and delivering messages reliably at scale.
-
2. Smart Automation with AI-Driven Chatbots
Enhance your customer engagement with AI-powered WhatsApp Chatbots that provide instant responses, automate FAQs, and guide users through purchases or support queries — 24×7.
-
3. Personalized Customer Experience
Send interactive messages, media files, catalogs, payment links, and more — making every conversation meaningful and personalized.
-
4. Seamless Integration with CRM & Marketing Tools
WebXion’s WhatsApp Business Platform integrates easily with your CRM systems, eCommerce stores, and marketing tools, enabling unified customer data management and campaign automation.
-
5. Two-Way Communication Made Simple
Engage customers in real-time conversations — whether it’s lead generation, appointment reminders, order tracking, or support assistance, WebXion’s solution keeps your communication efficient and human.
WhatsApp Business Platform
In today’s fast-paced digital world, customers expect instant, personalized, and secure communication. WebXion, India’s most trusted CPaaS company, delivers exactly that with its WhatsApp Business Platform service — a powerful solution designed to help brands connect with their audience through the world’s most popular messaging app.
The WhatsApp Business Platform enables organizations to reach, engage, and support customers at scale — all while maintaining the personal touch that drives trust and loyalty. Whether you’re a startup, enterprise, or growing brand, WebXion ensures that your business communications are seamless, interactive, and result-oriented.
Onboarding Process for WhatsApp Official API (WABA Account)
WABA Account Setup
Instant 5-mins process for Facebook Business Account Verification, Number Mapping & Display Name Submission.
WABA SaaS Integration
Dashboard, Template, Wallet Balance, API Integration, webhook URL, Failover & Data Security
Automation
Setup
We design custom Chatbot Flow & assist in CRM / ERP Integration for lead routing real-time.
Go-Live
Ensure smooth and seamless activation and monitoring of messages to improve message limit.
Why Choosing Us
WebXion is an Official Meta Partner, enabling businesses to tap into Meta’s powerful ecosystem for WhatsApp Business API and customer-engagement.
Why Choosing Us
WebXion is an Official Meta Partner, enabling businesses to tap into Meta’s powerful ecosystem for WhatsApp Business API .
Migrate WABA Number @ WebXion
We ensure smooth and hassle-free migration of your Official WhatsApp Business Account to the WebXion platform, simply fill out the form below, and our team will get in touch with you shortly.
Save Money Migrate your WhatsApp Number to WebXion
We ensure smooth and hassle-free migration of your Official WhatsApp Business Account to the WebXion platform, simply fill out the form below, and our team will get in touch with you shortly.
Why Businesses are choosing WhatsApp Official API Service ?
Use Case Scenario
With the Official Meta-approved API, brands can send notifications, provide real-time support, automate responses with chatbots, and manage customer interactions through CRM integrations.
Use Case Scenario : Insurance Sector
- Instantly share policy documents, payment receipts, and renewal confirmations with customers.
- Enable AI-powered chatbots to assist with policy inquiries, claim status, and new plan details 24×7.
- Send automated reminders for premium due dates and renewal notifications.
- Provide real-time claim updates and settlement information directly on WhatsApp.
- Allow customers to raise claims or upload documents securely through verified WhatsApp channels.
- Run personalized promotional campaigns for cross-selling and upselling insurance plans.
Use Case Scenario : Banking Sector
- Send real-time transaction alerts, account balance updates, and payment confirmations.
- Enable customers to check account details, mini statements, and card status via chatbot.
- Facilitate secure OTP-based authentication for digital banking transactions.
- Share loan offers, EMI reminders, and credit card due alerts through automated messages.
- Provide instant customer support for queries related to banking products and services.
- Allow users to locate nearby branches or ATMs using interactive chatbot options.
- Run personalized marketing campaigns for new accounts, cards, or investment products.
- Enhance customer trust and engagement with verified, two-way WhatsApp communication.
Use Case Scenario : Education Sector
- Send admission updates, enrollment confirmations, and fee receipts instantly to students and parents.
- Enable automated responses for inquiries about courses, eligibility, and admission deadlines.
- Share class schedules, exam timetables, and result notifications directly on WhatsApp.
- Provide real-time support for student queries and counseling appointments.
- Send reminders for fee payments, events, and parent-teacher meetings.
- Share study materials, assignments, and important announcements securely.
- Conduct student engagement campaigns such as webinars and workshops.
- Improve communication, transparency, and engagement between institutions, students, and parents.
Use Case Scenario : Manufacturing Sector
- Send order confirmations, invoices, and shipment updates instantly to distributors and clients.
- Enable real-time communication between production teams, suppliers, and logistics partners.
- Automate inventory alerts and stock replenishment notifications to streamline operations.
- Provide after-sales support and handle service requests through chatbots.
- Share product catalogs, technical specifications, and price lists directly via WhatsApp.
- Facilitate instant feedback and issue reporting from distributors or customers.
- Run targeted marketing campaigns for new product launches or dealer promotions.
- Enhance operational efficiency and customer satisfaction with verified WhatsApp communication.
Use Case Scenario : Real Estate Sector
- Share property listings, images, and videos instantly with interested buyers.
- Enable prospects to schedule site visits or virtual tours through chatbot automation.
- Send personalized project updates, price revisions, and offer notifications.
- Provide real-time assistance on property details, floor plans, and financing options.
- Automate follow-ups with leads to boost sales conversion rates.
- Run targeted promotional campaigns for new launches and limited-period offers.
- Improve customer engagement and trust through verified WhatsApp communication.
Use Case Scenario : Hospitality Sector
- Send instant booking confirmations, invoices, and e-receipts to guests.
- Enable guests to check room availability, amenities, or modify reservations via chatbot.
- Provide pre-arrival messages with check-in details, directions, and special offers.
- Offer personalized concierge support for dining, spa, or travel arrangements.
- Share real-time updates on check-in, check-out, and payment status.
- Collect guest feedback and reviews seamlessly after the stay.
- Run targeted promotional campaigns for festive offers, loyalty programs, and discounts.
- Enhance guest experience and brand loyalty with 24×7 verified WhatsApp communication.
Use Case Scenario : HealthCare Sector
- Send appointment confirmations, reminders, and test reports instantly via WhatsApp.
- Enable patients to book, reschedule, or cancel appointments through chatbot automation.
- Provide real-time updates on doctor availability, lab results, and prescriptions.
- Share health tips, vaccination reminders, and wellness programs to boost engagement.
- Allow patients to upload medical documents or reports securely on verified WhatsApp channels.
- Offer 24×7 virtual support for inquiries, teleconsultations, and emergency assistance.
- Automate billing and payment notifications for smoother patient experience.
- Improve patient communication, satisfaction, and trust with secure WhatsApp interactions.
Have some questions in mind ?
Frequently Asked Questions
-
1. What do you mean by WhatsApp Business API (WABA) Account ?
A WABA Account is the official business account approved by Meta (Facebook) that enables companies to send and receive messages through the WhatsApp Business API. It allows large-scale, automated, and secure communication with customers.
-
3. How can I get a WhatsApp Business API account through WebXion ?
As an Official Meta Partner, WebXion helps you complete the entire onboarding process — from Meta Business Verification, number registration, display name approval, to API integration and template submission — ensuring a smooth, compliant setup.
-
5. How long does it take to activate a WhatsApp Business API number ?
Once your Meta Business Manager is verified and documents are approved, activation typically takes 24–48 hours. The timeline may vary depending on Meta’s approval process.
-
7. How many numbers can I connect to one WhatsApp Business Account ?
You can connect multiple numbers under a single Meta Business Manager, allowing you to manage different departments, brands, or regions from one unified setup.
-
9. What is the 24-hour customer support window ?
When a user sends you a message, you can reply freely within 24 hours. After this period, you can only reinitiate the conversation using pre-approved message templates.
-
11. Can I automate message sending using a Chatbot Solution ?
Yes. WebXion integrates AI-powered WhatsApp chatbots that handle FAQs, lead generation, appointment booking, and real-time support — available 24×7.
-
13. Can I send bulk messages using WhatsApp Official API ?
Yes. WebXion’s WhatsApp Bulk Campaign Manager allows you to send templated messages in bulk — with personalization, scheduling, and performance tracking — all within Meta’s official compliance framework.
-
15. Does WebXion provide API documentation and developer support ?
Yes. We provide complete API documentation, sample code, and integration support for developers to connect WhatsApp API with existing systems or third-party tools..
-
2. How is WhatsApp Business API different from WhatsApp Business App ?
The WhatsApp Business App is designed for small businesses managing chats manually on a single device.
In contrast, the WhatsApp Business API is built for medium and large enterprises that require automation, integration with CRM, chatbots, and multi-agent handling. -
4. What documents are required to register a WABA account ?
You will need:
- Business name and registered address
- Official website URL
- Business email ID (domain-based)
- GST/Company registration certificate
- Logo and display name (must match your brand identity) -
6. Can I use my existing mobile number for WhatsApp API ?
Yes, but it must be disconnected from any existing WhatsApp account (personal or business app) before activation. WebXion can assist in safely migrating or releasing your number.
-
8. What types of messages can I send using WhatsApp API ?
You can send:
- Transactional Messages (order updates, alerts, OTPs)
- Promotional Messages (offers, discounts, reminders)
- Interactive Messages (buttons, list menus, images, videos) All outbound messages outside the 24-hour user response window must use approved message templates. -
10. How are WhatsApp messages charged ?
Meta follows a conversation-based pricing model, where each 24-hour chat session is billed according to its category (Utility, Authentication, Marketing, or Service) and destination country. WebXion provides detailed cost structures and volume discounts.
-
12. Can I integrate WhatsApp API with my CRM or website ?
Yes — as long as users have opted in to receive marketing updates. WebXion helps design and submit Meta-approved promotional templates that follow all policy guidelines.
-
14. Is my data secure when using WebXion’s WhatsApp API service ?
Yes. WebXion ensures end-to-end encryption, secure data handling, and GDPR-compliant message processing on all WhatsApp API integrations.
-
16. Why should I choose WebXion for WhatsApp Official API Service ?
Because WebXion is an Official Meta Partner, offering direct API connectivity, AI automation, reliable delivery infrastructure, and 24×7 technical support — making it the most trusted name in CPaaS and WhatsApp Business Communication in India.
Join over +5,000 happy Clients
